Teledyne LABS has a well-earned reputation for exceptional service before, during, and long after one of our robustly built, precision instruments is delivered, set up and tested for you.

Much of that front-line customer care comes to you thanks to the factory-trained team in our Technical Services Department. Our engineers fully support all your hardware, software and application needs.

Each Teledyne LABS brand has its own group of dedicated personnel, so every technician has an intimate knowledge of their instruments of focus. You constantly benefit from the more than 30 professionals in our Technical Services group and their 330 years of combined real-world, hands-on experience.​

​Our services are all-encompassing:

  • Technical Support​:
    Have a function or application question? Contact our friendly team of experts for answers and guidance based on decades of experience. We're always a quick phone call or email away, and are always happy to help.
  • Field Service​:
    Yes, we make house calls. We come to your location for convenient on-site maintenance and repair, limiting workflow interruptions to save you time and money, while providing the same high level of care and expertise found in our factory.
  • Depot Repair​:
    Repairs at times require a trip to our factory, where the Depot Repair team works alongside our chemists, engineers and manufacturing technicians to return your system as good as new.
  • Training​:
    When you partner with Teledyne LABS, you gain access to volumes of education and real-world experience to work better, smarter and faster while improving workflow for superior results. Whether we visit your lab, invite you to our factory or host you remotely, you gain practical insider knowledge you can put to good use immediately.​

​Reaching us is easy.​​​

​Chromatography and S​​yringe Pumps

Telephone

​(402) 46​​5-3001

Online

Contact Form

​Autom​​ation

Telephone

​(402) 46​​5-3001

Online

Contact​ Form

​GC S​​​ample Prep/ Elemental Products

Telephone

(800) ​​543-4461 or ​(8​​00) 874-2004

 

​Dissolut​ion / Diffusion Products

Telephone

​(800) 874-​​2004


​ The Teledyne LABS field services team is here for you, pledging superlative service and attentive customer care. We look forward to speaking with you and, as always, thank you for choosing Teledyne LABS.​

Flash Chromatography & Columns

Preparative HPLC & SFC

Fraction Collection

Evaporation

chromatography and evaporation products

GC Sample Prep & Sample Introduction​

Total Organic Carbon Instruments


GC Sample Prep and TOC products

Autosamplers

Sample Prep & Sample Injection Devices

Nebulizers

autosampler, sample prep, nebulizer productsService InformationContact Support

Dissolution Apparatuses

Diffusion Cell Testing

Physical Tablet Testers

dissolution, diffusion, physical productsService InformationContact Support
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​Just in case the links break:

/support/isco-support
/support/contact-isco

/support/tekmar-support
/support/contact-tekmar

/support/mercury-support
/support/contact-mercury

/support/pump-support
/support/contact-pumps

/support/cetac-support
/support/contact-cetac

/support/hanson-support
/support/contact-hanson​