The Teledyne LABS Technical Services team provides industry-leading levels of exceptional service, repairs, training and technical tips before, during, and long after installation. Our products balance robust construction with precise operation, ease of
use, and consistent, dependable results. That said, we also understand that providing you with highly skilled, reliable technical support and customer service is equally important.

Our factory-trained technical support personnel fully support all hardware, software and application needs. You will always benefit from the more than 30 professionals in our Technical Services group, based in locations around the globe, and their combined 330
years of real-world, hands-on experience.

Each Teledyne LABS brand has its own dedicated technical support team, so we are intimately familiar with every product we offer. If needed, we consult internal colleagues throughout the organization to ensure positive results.

When you contact us, you'll discuss your needs with an actual human being, not an impersonal computer. That personal touch is becoming less and less common, but treating you with care and respect is important to us.

Our Technical Support Department is the leader in the market pertaining to response time and capability to resolve your instrument problems in a prompt and courteous manner.

Our technical support specialists are experts in troubleshooting problems. To get you back up and running faster, please have the following information ready when you call technical support.

  • Instrument model information
  • Instrument Installation Number
  • Full description of the problem (including any error messages) ​

To ensure your request reaches the right team, please visit the Support Home page to find the appropriate contact for your product.